We continue to extend our heartfelt wish that you all are staying safe and healthy.
We wish we have already shipped your Truly Ergonomic Cleave keyboard and that COVID-19 have never existed, but we reiterate that our products are manufactured in China and we have experienced compounded manufacturing delays. The worthy summary is that the manufacturing of the new redesigned PCBA is happening already and this will allow us to assemble the first batch of Truly Ergonomic keyboards immediately after.
The first batch of keyboards was promised to us before the COVID outbreak, but due to minor errors by diverse factories, we’ve had no option but to wait until all components and parts will make for an awesome keyboard. The entire redesign is splendid as the new PCBA is significantly better than the previous, and the waiting has also given us the opportunity to enhance the Top-Body and the Bottom-Body now having wider legs that provide more stability and greater grip.
We continue working diligently with all factories to provide your keyboard as soon as available. We now estimate this first batch will be ready during August 2020 and so we’ll be able to start shipping the first batch of keyboards immediately after.
Your extended patience is greatly appreciated. We know it is taking longer than anticipated, but we are improving the design and increasing the quality of the keyboard taking advantage of this challenging time where everything has slowed down. Rest assured we will provide an outstanding keyboard with a superb design and the best quality available.
We’ll continue to keep you informed of the manufacturing and delivery progress of your Truly Ergonomic keyboard via updates by email and by our website’s News page.
We sincerely hope that this pandemic has given you an opportunity to recognize that your health is the most important over anything else. Without health, there is nothing. We are content to be here during this time period to be able to help you all retain and/or improve your health via our Truly Ergonomic products.
About Truly Ergonomic
Founded in 2010 and based in Vancouver-BC, Canada, Truly Ergonomic has established a solid track record for designing and manufacturing premium quality computer hardware for maximum comfort.
Not afraid to step away from the conventional path, Truly Ergonomic engineers design their products from the ground up based on human anatomy, and deliver cutting edge solutions to the ergonomic problems associated with traditional keyboard products.
Our Mission is to enhance workplace health and wellness by offering superior usability and comfort to every computer user. We are dedicated to helping everyone work in an ergonomic and comfortable way so as to reduce or avoid pain and workplace injuries, thereby improving their quality of life.